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Childline is a UK charity and we only have counsellors in this country.This means we can only support young people in the UK.

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If you need to contact us again, we'll always be here for you. Calls are free from landlines and mobiles in the UK. Even if you don't have credit on your mobile phone you can still call us for free. Calls may be chargeable from mobiles and the number will appear on your mobile bill.

To call us free from the Channel Islands, try using a landline or phone box.

Usually a phone call lasts 30 minutes and a 1-2-1 counsellor chat lasts around 40 minutes.

But this could be less or more depending on what help you need.

When you call us on 0800 1111 you’ll come through to our switchboard.

It’s confidential and you don’t have to give your name if you don’t want to.

Contacting Childline update: We’re making some technical updates to improve Childline.

This means that at times you may have to wait longer than usual to speak to a counsellor.

Counsellors write some notes about what you tell them. Calls may be chargeable from mobiles and the number will appear on your mobile bill. And emailing our counsellors gives you the space to say exactly what you want, in the way you want.

They also keep notes for 1-2-1 counsellor chats and emails and save copies of what you’ve said in a chat or email. They keep notes to help understand what you’re going through and support you if you contact us again. To call us free from the Channel Islands, try using a landline or phone box. You can share as much detail about yourself as you like.

You can talk to them about anything, from self-harm and sexting to exam stress and eating problems.

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